DAHLGREN GARAGE > OUR SHOP > CODE OF ETHICS

540-663-3880 | 17061 Dahlgren Rd King George, VA 22485

CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

Mike and his team at Dahlgren Garage are the best. A rear tire on my rental car went totally flat in the course of a couple hours. I took it in after work and got it fixed right away. It was a bad tire stem (thanks, Hertz) and Mike pointed out another serious problem with a big gouge in the sidewall, which could blow if I was on the highway! Now, what is that Roadside Emergency number?

Roger A.

Fantasticly kind, knowledgeable and trustworthy staff! The service was so wonderful as well. I will only come to Dahlgren Garage from now on.

Lauren S.

Everyone working there was great, and the service was a very reasonable price!

Caroline C.

The best friend my car ever had.

Andrew E.

Great local repair facility.

Jon H.

Highly recommend this garage; knowledgeable staff that gave me a quote over the phone and didn't charge me a penny more. The other local shop I called wanted to charge me extra labor on top of a more expensive price to start. Another customer was talking about being overcharged elsewhere nearby as well. Don't throw away your money, go to the honest mechanics over at Dahlgren Garage.